
Product UX Designer
WaiLaw

Wai Law (Sometimes known as Stephen)
UX for multiple touch-points
2026
I am a digital experience professional specialising in UX for customer-first organisations. I have over 15 years commercial experience delivering growth focused outcomes for agencies, eCommerce, enterprise and public sector.
My diverse sector experience includes hospitality, communications, government, financial services, not-for-profit and both B2B and B2C environments. This breadth has given me unique insights into how digital strategies must be tailored to different audiences, regulatory requirements, and business models.
I care about community, social enterprise and delivering accessible, sustainable digital services.
Away from business, I am a Dad, I enjoy improving my dog's agility and I am partial to a dram of single malt whisky. I have walked a marathon but yet to run one 😁.
Since 2010

Product UX Designer
WaiLaw

Wai Law (Sometimes known as Stephen)
UX for multiple touch-points
2026
I am a digital experience professional specialising in UX for customer-first organisations. I have over 15 years commercial experience delivering growth focused outcomes for agencies, eCommerce, enterprise and public sector.
My diverse sector experience includes hospitality, communications, government, financial services, not-for-profit and both B2B and B2C environments. This breadth has given me unique insights into how digital strategies must be tailored to different audiences, regulatory requirements, and business models.
I care about community, social enterprise and delivering accessible, sustainable digital services.
Away from business, I am a Dad, I enjoy improving my dog's agility and I am partial to a dram of single malt whisky. I have walked a marathon but yet to run one 😁.
Since 2010
Portfolio
FeatureD Projects & Posts
FAQ:
About
What are your principles?
What is digital CX?
What is your background?
Where do your strengths lie?
What is a fractional practitioner?
What is in your toolkit?
Which industries are you most familiar with?
Do you have experience with internal facing systems?
Testimonials:
Transformation for enterprise
Rapidly transforming user experiences across multiple touch points while driving measurable business results. My approach combines tactical thinking with hands-on execution, ensuring that design decisions directly contribute to your growth.

Testimonials:
Transformation for enterprise
Rapidly transforming user experiences while driving measurable business results. My approach combines strategic thinking with hands-on execution, ensuring that design decisions directly contribute to your growth.













